Customer must have RECEIPT for Exchanges or Returns. A 14 DAY WARRANTY will be upheld for all manufacturing defects. We will not accept returns on tanks or e-liquid if they are opened or used. A restocking fee may be added to any used item that is returned. We will NOT be responsible for products that are damaged or misused by the consumer. ALWAYS remember to keep all e-juice out of the reach of children and animals as it can be harmful if swallowed or absorbed through the skin.